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Most popular FAQs

1.	Which key is to be pressed to enter Bios when the machine is connected via serial console (Board X9SCL-F)? We already tried "DEL", "F4", "F11"... but no go.
2.	I have a supermicro server, that stops at boot, with the msg SYSTEM INITIALIZING with BA code at the right.
3.	How do I enable Turbo mode to get the maximum Turbo mode speed on my X10DRi motherboard?
4.	When I enable secure boot in X10DRC-LN4+, it shows message "WARNING: CSM is Loaded! Disable the CSM in Setup. Repeat operation after Reboot to ensure UEFI Video (GOP) driver is operational.".
5.	I plug in 4GB of memory into my P8SAA board but Windows XP only shows 3GB of memory. Everything works fine but why does Windows shows only 3GB of memory?
6.	I have a storage Chassis SC846BA-R1K28 and Mainboard X9DR7-LN4F did not start up anymore. Then I unplugged and replugged some SAS cables, and tried to locate which Disk slots are served by which cable. After pushing the power button it showed "supermicro"-screen with "System Initializing..." on the bottom and then did not do anything further. IPMI shows the message "System initializing... B7". Removing the Bios battery for some time did not solve the problem. I did not find an answer on the internet yet - could you please tell us what this means and how I can recover from this?
7.	I noticed X8 DP series motherboard showing "ERST: Failed to get Error Log Address Range" message during the RHEL/CentOS 6.2,6.3 version while booting. What is this problem related to?
8.	Inquire about X10SAE BIOS options - What is ASPM mode L0/L0s/L1/L0sL1
9.	I am using 4x K20 in 7047GR-TPRF (X9DRG-QF) but gets the error: !!!!PCI Resource ERROR!!!! PCI OUT OF RESOURCES CONDITION: Error: Insufficient PCI Resources Detected!!! System is running with Insufficient PCI Resources! In order to display this message some PCI devices were set to disabled state! It is strongly recommended to Power Off the system and remove some PCI/PCI Express cards from the system! To continue booting, proceed to Menu Option and select Boot Device or . WARNING: If you choose to continue booting some Operating Systems might not be able to complete boot correctly!
10.	How do I create a bootable USB stick?

Latest FAQs

1.	We have a SYS-121H-TNR (BIOS 2.1a, BMC: 1.02.22) that reboot spontaneously. The BMC SEL shows Fans went through assertion / deassertion. Do you have any solution to address the issue? (03/13/2026)
2.	I tried to update BIOS of our ARS-111GL-NHR from 2.1a to 2.2c. In BMC GUI firmware management page, the BIOS update stays at 0% with "Exception" state. When I login to KVM, it shows the system stuck at POST 92. Is that why the BIOS update keeps failing? How do I resolve the issue? (03/13/2026)
3.	Could you please advise if SYS-741P-TR support Windows 11 PRO for Workstations 64? (03/13/2026)
4.	We have X11DDW-NT motherboard. We are unable to boot into Rocky Linux 10.1 using BIOS 4.7. Once the PXE boot into the setup, it eventually faces with kernel panic. What is the solution? (03/13/2026)
5.	We are looking into this new motherboard X14SAE, please advise what is the memory support? (03/13/2026)
6.	We are looking into this new motherboard X13DEI, please advise what is the CPU support? (03/13/2026)
7.	May I ask whether SuperMicro SYS-751A-I supports the Network Interface Card(NIC) "MCX75310AAS-NEAT", which is shown in this page https://www.supermicro.com/en/products/networking/adapters? (03/13/2026)
8.	MCP-290-00060-0N; Tried to use 10-32 screw but wondering if it is larger than M5 screw? Any Installation guide? (03/13/2026)
9.	SYS-220U-TNR; One of the drive in RAID is bad. New Drive replaced, but BMC still showing old drive information. (03/13/2026)
10.	From Linux OS how can we find the firmware version for our ConnectX7 (03/13/2026)