Online Support | Support - Super Micro Computer, Inc.

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1.	I have a supermicro server, that stops at boot, with the msg SYSTEM INITIALIZING with BA code at the right.
2.	Which key is to be pressed to enter Bios when the machine is connected via serial console (Board X9SCL-F)? We already tried "DEL", "F4", "F11"... but no go.
3.	When I enable secure boot in X10DRC-LN4+, it shows message "WARNING: CSM is Loaded! Disable the CSM in Setup. Repeat operation after Reboot to ensure UEFI Video (GOP) driver is operational.".
4.	How do I enable Turbo mode to get the maximum Turbo mode speed on my X10DRi motherboard?
5.	I noticed X8 DP series motherboard showing "ERST: Failed to get Error Log Address Range" message during the RHEL/CentOS 6.2,6.3 version while booting. What is this problem related to?
6.	I plug in 4GB of memory into my P8SAA board but Windows XP only shows 3GB of memory. Everything works fine but why does Windows shows only 3GB of memory?
7.	I have a storage Chassis SC846BA-R1K28 and Mainboard X9DR7-LN4F did not start up anymore. Then I unplugged and replugged some SAS cables, and tried to locate which Disk slots are served by which cable. After pushing the power button it showed "supermicro"-screen with "System Initializing..." on the bottom and then did not do anything further. IPMI shows the message "System initializing... B7". Removing the Bios battery for some time did not solve the problem. I did not find an answer on the internet yet - could you please tell us what this means and how I can recover from this?
8.	How do I create a bootable USB stick?
9.	There is an issue. When we are generating the component rating of the system it shows UNRATED for all the components (Please see the attachment for better idea), while a normal system shows their components rating by using same methods. Super Micro Workstation Configuration Details as below:- Motherboard Supermicro X9DAI Processor Xeon E5 2665 2.40 Ghz (Single CPU) RAM 16 GB REG. DDR3 1600 Mhz. HD 2TB Sata Graphic Card Nvidia Quadro 600 OS Windows 7 -64 bit Prof. Please kindly provide the solution for the same ASAP.
10.	I am using 4x K20 in 7047GR-TPRF (X9DRG-QF) but gets the error: !!!!PCI Resource ERROR!!!! PCI OUT OF RESOURCES CONDITION: Error: Insufficient PCI Resources Detected!!! System is running with Insufficient PCI Resources! In order to display this message some PCI devices were set to disabled state! It is strongly recommended to Power Off the system and remove some PCI/PCI Express cards from the system! To continue booting, proceed to Menu Option and select Boot Device or . WARNING: If you choose to continue booting some Operating Systems might not be able to complete boot correctly!

Latest FAQs

1.	Low bandwith speed and high latency when running P2P processes on AS-4125GS-TNRT (H13DSG-O-CPU) with A6000, how can I improve the performance? (08/09/2023)
2.	I have a SuperChassis 825BTQC with the X12DAi-N6 which I want to use the USB 3.0 from the motherboard but the chassis came with the no port in the front panel. Can I add it? (08/08/2023)
3.	I have the X11DPH-T which I am trying to use M.2 adapter in a PCIE slot but I like to configuration bifurcation for the slot. How would I do that? (08/08/2023)
4.	When the X13SEM-TF is connected to a speaker on JD1, why does the external buzzer not produce any sound during startup or when the DIMM is not connected? (08/08/2023)
5.	Is the H12SSL-I compatible with the SC113MFAC2-R804CB or SC116AC10-R860CB-N10 chassis? (08/08/2023)
6.	Customer got error when running P2P test on 421GE-TNRT with H800 GPUs. (08/07/2023)
7.	The health status of AOC-A25G-M2SM on IPMI Web GUI is greyed out on 240P-TNRT with latest BMC FW v00.23.77. However, the AOC supports PLDM health monitoring. (08/07/2023)
8.	How do I order a replacement MCP-280-GS501-0N? (08/06/2023)
9.	Where can I buy VRM heatsink for X11DPI-NT rev. 2.0 motherboard? (08/06/2023)
10.	I have an X9DAE motherboard. My question is if I can boot from an NVME M.2 drive with a pcie Adaptor? (08/06/2023)