Question
I have a SYS-A21GE-NBRT (B200 GPUs) with 1x Overheating GPU while idle shown in nvidia-smi. 

What do I need to provide for this to be qualified for RMA? 
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Answer
Please reach out to Technical Support to provide a Thermal Script to check if the GPUs qualify for RMA. 

In the meantime, please also provide the following: 
> nvidia-smi 
> nvidia-bug-report.sh
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