1.	Which key is to be pressed to enter Bios when the machine is connected via serial console (Board X9SCL-F)? We already tried "DEL", "F4", "F11"... but no go.
2.	I have a supermicro server, that stops at boot, with the msg SYSTEM INITIALIZING with BA code at the right.
3.	How do I enable Turbo mode to get the maximum Turbo mode speed on my X10DRi motherboard?
4.	When I enable secure boot in X10DRC-LN4+, it shows message "WARNING: CSM is Loaded! Disable the CSM in Setup. Repeat operation after Reboot to ensure UEFI Video (GOP) driver is operational.".
5.	I have a storage Chassis SC846BA-R1K28 and Mainboard X9DR7-LN4F did not start up anymore. Then I unplugged and replugged some SAS cables, and tried to locate which Disk slots are served by which cable. After pushing the power button it showed "supermicro"-screen with "System Initializing..." on the bottom and then did not do anything further. IPMI shows the message "System initializing... B7". Removing the Bios battery for some time did not solve the problem. I did not find an answer on the internet yet - could you please tell us what this means and how I can recover from this?
6.	I plug in 4GB of memory into my P8SAA board but Windows XP only shows 3GB of memory. Everything works fine but why does Windows shows only 3GB of memory?
7.	I noticed X8 DP series motherboard showing "ERST: Failed to get Error Log Address Range" message during the RHEL/CentOS 6.2,6.3 version while booting. What is this problem related to?
8.	I am using 4x K20 in 7047GR-TPRF (X9DRG-QF) but gets the error: !!!!PCI Resource ERROR!!!! PCI OUT OF RESOURCES CONDITION: Error: Insufficient PCI Resources Detected!!! System is running with Insufficient PCI Resources! In order to display this message some PCI devices were set to disabled state! It is strongly recommended to Power Off the system and remove some PCI/PCI Express cards from the system! To continue booting, proceed to Menu Option and select Boot Device or . WARNING: If you choose to continue booting some Operating Systems might not be able to complete boot correctly!
9.	Inquire about X10SAE BIOS options - What is ASPM mode L0/L0s/L1/L0sL1
10.	How do I create a bootable USB stick?

1.	According to the PWS-605P-1H specification sheet, the rated input voltage is 100–240Vac, and the rated frequency is 50–60Hz. The customer would like to understand the acceptable tolerance or margin for both voltage and frequency on the PWS-605P-1H. (07/04/2025)
2.	X11DDW-NT. Customer reported there is a SD_CARD connector on the mother board. What's its use? (07/04/2025)
3.	On the AS -C521D (MB: CARAM5-M), if "Show hidden devices" is enabled in Device Manager under Windows 11, “USB4 Virtual Power Coordination Device” and “RtkFilter()” appear under "Other devices." Is this expected behavior? (07/04/2025)
4.	SYS-621H-TN12R. Customer installed 6 NVME u.2 disks and all NVME disks can be detected in BIOS>Advanced. But customer can find NVME disks under VMD settins and cannot make VROC RAID. (07/04/2025)
5.	SYS-221H-TNR. In the server, there are 1 x AOC-A25G-B2SM, 1 x AOC-ATG-i2TM and 2 x AOC-S25G-M2S. When booting to Linux OS (Rocky Linux), there was a Ethernet interface named enp0s20f0u1u1 and it was detected as USB Ethernet. I checked another SYS-221H-TNR and it had also similar USB Ethernet interface which was named enp0s20f0u1u1c2.  (07/04/2025)
6.	Can SYS-551A-T support 385W CPU model if purchase optional liquid cooling heatsink? (07/03/2025)
7.	We have several SYS-222HA-TN systems and install RHEL 9.1 OS, 2 set of systems encounter "CPU stuck" issues? (07/03/2025)
8.	We install 2 PCS 8368Q with X12DPI-N6, the CPU will over heat when run the task? (07/03/2025)
9.	As of 7/2/2025, What is the latest GPU FW PKG / VBIOS Versions released for H100 H200 GPU Server Systems? (07/02/2025)
10.	We have 3 SYS-121H-TNR servers (BIOS 2.5) that were built by SMC and we are trying to load Server 2025 on them. All 3 of them have boot issues – when rebooting the machine they launch into an automatic repair (Status 0xC000009Aa) from time to time. They are not customer ready.  Do you have any solution for this issue? (07/02/2025)