Online Support | Support - Super Micro Computer, Inc.

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1.	I have a supermicro server, that stops at boot, with the msg SYSTEM INITIALIZING with BA code at the right.
2.	Which key is to be pressed to enter Bios when the machine is connected via serial console (Board X9SCL-F)? We already tried "DEL", "F4", "F11"... but no go.
3.	When I enable secure boot in X10DRC-LN4+, it shows message "WARNING: CSM is Loaded! Disable the CSM in Setup. Repeat operation after Reboot to ensure UEFI Video (GOP) driver is operational.".
4.	How do I enable Turbo mode to get the maximum Turbo mode speed on my X10DRi motherboard?
5.	I noticed X8 DP series motherboard showing "ERST: Failed to get Error Log Address Range" message during the RHEL/CentOS 6.2,6.3 version while booting. What is this problem related to?
6.	I plug in 4GB of memory into my P8SAA board but Windows XP only shows 3GB of memory. Everything works fine but why does Windows shows only 3GB of memory?
7.	I have a storage Chassis SC846BA-R1K28 and Mainboard X9DR7-LN4F did not start up anymore. Then I unplugged and replugged some SAS cables, and tried to locate which Disk slots are served by which cable. After pushing the power button it showed "supermicro"-screen with "System Initializing..." on the bottom and then did not do anything further. IPMI shows the message "System initializing... B7". Removing the Bios battery for some time did not solve the problem. I did not find an answer on the internet yet - could you please tell us what this means and how I can recover from this?
8.	How do I create a bootable USB stick?
9.	There is an issue. When we are generating the component rating of the system it shows UNRATED for all the components (Please see the attachment for better idea), while a normal system shows their components rating by using same methods. Super Micro Workstation Configuration Details as below:- Motherboard Supermicro X9DAI Processor Xeon E5 2665 2.40 Ghz (Single CPU) RAM 16 GB REG. DDR3 1600 Mhz. HD 2TB Sata Graphic Card Nvidia Quadro 600 OS Windows 7 -64 bit Prof. Please kindly provide the solution for the same ASAP.
10.	I am using 4x K20 in 7047GR-TPRF (X9DRG-QF) but gets the error: !!!!PCI Resource ERROR!!!! PCI OUT OF RESOURCES CONDITION: Error: Insufficient PCI Resources Detected!!! System is running with Insufficient PCI Resources! In order to display this message some PCI devices were set to disabled state! It is strongly recommended to Power Off the system and remove some PCI/PCI Express cards from the system! To continue booting, proceed to Menu Option and select Boot Device or . WARNING: If you choose to continue booting some Operating Systems might not be able to complete boot correctly!

Latest FAQs

1.	What devices does PCIE x16 Gen5 of CPU support on X13SAZ-F/Q (PCIe Slot7) /X13SAQ (PCIe Slot7) /X13SAW (JSXB1)? (11/12/2023)
2.	After purchasing a SYS-620U-TNR system, we installed the NVIDIA Quadro P1000 series graphics card, and we have a problem with the cooling. The fans spin at 100%, regardless of what GPU drivers we installed. All drivers is up to date, as well as the BIOS and the BMC Firmware are up to date. We did a re-flash on BIOS and BMC firmware, but that didn't help. (11/12/2023)
3.	I can't go into bios settings because it's password protected. Can you tell me what is the default bios password for the motherboard? (11/12/2023)
4.	I have SuperChassis 847BE1C-R1K28LPB. One of the handles broke. Do you sell them individually? (11/12/2023)
5.	I tried to reset the BMC password by IPMICFG for X12SPL-LN4F. When I use the command in UEFI shell, it said ipmicfg.efi -fd3 is not a valid command. What could be the root cause? (11/11/2023)
6.	I want to order a 111E-FWTR server with Open BMC. Is Open BMC available on this platform? (11/11/2023)
7.	I have a 221BT-DNTR server. Each node has a networking adapter card. One of the nodes has a PICE issue. The networking adapter card can be detected only once out of 10 reboots. Both motherboard and card have been replaced. How to solve the issue? (11/11/2023)
8.	we are going to purchase Hyper SYS-221H-TN24R. What GPU options do you recommend on PCIe? (11/10/2023)
9.	I have X12DPi-NT6 server. The memory modules are populated on slots A1/C1/E1/G1 per CPU. How can I get the "Full memory Mirror" feature enable with only 4 memory per CPU? (11/10/2023)
10.	What Supermicro TPM module will work with X9DRH-7F motherboard? (11/10/2023)